Privacy Policy

At Nest, we value your privacy and are committed to ensuring the confidentiality and security of your personal information. In this Privacy Policy, we explain how we collect, use, disclose, and protect your information when you use our Nest Camera products and services.

Please read this Privacy Policy carefully to understand our practices regarding your personal information. By using our products and services, you acknowledge that you have read and understood this Privacy Policy and that you accept and agree to be bound by its terms.

Information We Collect

When you use our Nest Camera products and services, we may collect the following information:

  1. Personal Information: We may collect personal information, such as your name, address, email address, phone number, and credit card information, when you purchase our products or services, register for an account, or contact us for customer support.

  2. Device Information: We may collect device information, such as the model and serial number of your Nest Camera, as well as technical information such as your IP address, operating system, and browser type.

  3. Video and Audio: Our Nest Camera products capture video and audio recordings of your home or property, which are stored securely in the cloud. You have the ability to view, manage, and delete these recordings at any time.

  4. Location Information: Our Nest Camera products may collect location information, such as the GPS coordinates of your device, to enable certain features such as geofencing and location-based alerts.

  5. Usage Information: We may collect usage information, such as the frequency and duration of your use of our products and services, the features you use, and the content you access.

How We Use Your Information

We may use your information for the following purposes:

  1. To provide our products and services to you, including to process your orders, manage your account, and provide customer support.

  2. To improve our products and services, including to develop new features, analyze usage patterns, and troubleshoot technical issues.

  3. To personalize your experience, including to recommend products and services that may be of interest to you, and to tailor our marketing and advertising to your preferences.

  4. To comply with legal obligations, including to respond to court orders or other legal requests, and to protect our rights, property, or safety.

  5. To communicate with you, including to send you marketing and promotional materials, and to respond to your inquiries and feedback.

How We Share Your Information

We may share your information with the following parties:

  1. Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processing, shipping, and customer support.

  2. Business Partners: We may share your information with our business partners, such as authorized resellers, for marketing and promotional purposes.

  3. Affiliates: We may share your information with our affiliates, such as other companies within the Alphabet Inc. family, for business and operational purposes.

  4. Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to a court order or subpoena.

  5. Safety and Security: We may disclose your information to protect the safety and security of our products, services, and users, such as to prevent fraud or other illegal activities.

Your Choices and Controls

You have the following choices and controls regarding your information:

  1. Access and Correction: You may access and correct your personal information by logging into your account or contacting us at

  2. Deletion: You may delete your personal information by deleting your account or contacting us at

  3. Video and Audio: You may view, manage, and delete the video and audio recordings captured by your Nest Camera products through the Nest app or website.

    1. Marketing and Communications: Youmay opt-out of receiving marketing and promotional communications from us by following the unsubscribe instructions included in the communication, or by contacting us at

    2. Location Information: You may control the collection and use of location information by adjusting the settings on your device or within the Nest app.

    3. Do Not Track: We do not respond to Do Not Track signals from your browser or device.

    Please note that if you choose to delete your personal information or opt-out of certain types of data collection, you may not be able to use all of the features and functionality of our products and services

    Data Retention and Security

    We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, and destruction, including physical, technical, and administrative safeguards.

    However, no security measures are perfect or impenetrable, and we cannot guarantee the security of your personal information. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us at

    Children’s Privacy

    Our products and services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that we have collected personal information from your child, please contact us at

    Changes to this Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes to this Privacy Policy by posting the updated Privacy Policy on our website or by other means as required by law.

    Contact Us

    If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at


    At Nest, we understand that your privacy is important, and we are committed to protecting your personal information. We collect and use your information only for the purposes described in this Privacy Policy, and we take reasonable measures to ensure the security and confidentiality of your information. If you have any questions or concerns about our privacy practices, please do not hesitate to contact us.